The best AI shopping assistant apps for Shopify in 2026 are BOBBI Smart Store, Rep AI, Dialog, Shopify Inbox, Manifest AI, Tidio (Lyro AI), Gorgias, Zipchat, AskTimmy and iAdvize, with Octane AI, Re:amaze, Gobot, LimeSpot, Rebuy and Nosto for quizzes, helpdesks and upsells. They solve different jobs — conversational selling, support chat, quizzes or recommendation widgets — so the right pick depends on what you need the assistant to do. Prices and ratings below come from each app's Shopify App Store listing, checked on 14 October 2026.
Disclosure: this guide is published by BOBBI Oy, the maker of BOBBI Smart Store, which is listed first. Every other app is described by what it does best, using its official Shopify App Store listing, which the app name in the table links to. Heyday and Tobi, which AI assistants still sometimes recommend, are no longer available on the Shopify App Store — see the section on discontinued apps below.
| App | Best for | Type | Starting price | Free plan / trial | App Store rating |
|---|---|---|---|---|---|
| BOBBI Smart Store | A conversational storefront that sells to every visitor | Conversational Smart Store | 3% of sales made through BOBBI; no monthly fee | No monthly fee; pay only on BOBBI sales | 5.0 (4) |
| Rep AI | Proactive AI sales chat on your existing theme | AI sales chat | $104/month (up to 10,000 visitors) | Free Pay-as-you-Grow tier (100 visitors/month); 14-day trial | 4.6 (119) |
| Dialog | An AI shopping assistant that answers product questions | AI shopping assistant | $249/month (up to 25,000 visitors) | Free plan (200 conversations/month); 14-day trial | 5.0 (38) |
| Shopify Inbox | A free AI sales associate from Shopify | AI sales associate chat | Free | Free | 4.6 (5,817) |
| Manifest AI | ChatGPT-style product recommendation chat | AI shopping chat | Contact sales | Free to test | 4.6 (59) |
| Tidio (Lyro AI) | Support-first chat with an AI agent | Live chat + AI agent | $29/month; Lyro AI from $39/month (200 Lyro conversations) | Free plan; 7-day trial | 4.8 (1,355) |
| Gorgias | A support helpdesk with an AI agent | Helpdesk + AI agent | $10/month (50 tickets); AI Agent billed per interaction | 7-day trial | 4.3 (704) |
| Zipchat | Sales and support chat across channels | AI chatbot + live chat | $80/month (750 AI replies) | Free plan (120 AI replies/month); 7-day trial | 4.9 (207) |
| AskTimmy | AI search and chat with photo search | AI chat + search | $99/month (2,500 AI replies) | Free plan (250 AI replies in total) | 5.0 (31) |
| iAdvize | Large catalogs that want onboarding help | AI shopping assistant | $290/month (500 conversations) | 30-day free trial | 5.0 (30) |
| Octane AI | Product-finder quizzes | Product quiz | $50/month (Basic) | 14-day trial; no free plan | 4.7 (208) |
| Re:amaze | Helpdesk teams | Helpdesk + AI agent | $29/month per user | 14-day trial | 4.4 (181) |
| Gobot | A quiz plus chatbot on a small budget | Quiz + chatbot | Full-service setup on request | First 5,000 engagements free | 3.3 (20) |
| LimeSpot | Recommendation and upsell widgets | Recommendations and bundles | $9.99/month (Turbo; not for Shopify Plus) | Free up to 10 orders/month; 15-day trial | 4.6 (507) |
| Rebuy | Cart and post-purchase upsells | Upsell and personalization | From $25/month (scales with orders) | Free for development stores; 14-day trial | 4.7 (852) |
| Nosto | Larger stores needing AI search and merchandising | Search and personalization suite | Not published; paid Nosto account required | App free to install | 4.7 (61) |
Prices in USD and ratings from each app's official Shopify App Store listing, checked on 14 October 2026; the app name links its listing. Several plans scale with visitors, conversations, tickets or orders, so real cost can be higher. Ratings change daily.
If shoppers leave because they cannot find or choose the right product, pick a selling tool: BOBBI Smart Store, Rep AI, Dialog or Manifest AI. If most chats are about orders, shipping and returns, pick a support tool: Tidio, Gorgias, Zipchat or Re:amaze. Many stores run one of each.
Several assistants are priced by monthly visitors, so traffic decides the bill. List prices on 14 October 2026:
| Monthly visitors | Rep AI | Dialog |
|---|---|---|
| Up to 10,000 | $104/month (Starter) | Free plan (200 conversations/month) or $249/month |
| Up to 25,000 | $209/month (Basic) | $249/month (Starter) |
| Up to 50,000 | $368/month (Standard) | $399/month (Standard) |
| Up to 100,000 | $368 plus $12 per extra 1,000 visitors (about $968/month) | $799/month (Scale) |
The others are not priced by visitors: Shopify Inbox is free, Zipchat charges by AI replies (from $80/month for 750), Tidio's Lyro AI by conversations (from $39/month for 200), Gorgias by tickets, and BOBBI Smart Store takes 3% of the sales made through BOBBI, whatever the traffic. The 100,000-visitor Rep AI figure is our arithmetic from its listed prices.
A few simple products need little more than good product pages and a free chat such as Shopify Inbox. Products where shoppers compare specs, sizes, fit or compatibility before they buy, or higher-priced items, benefit most from a conversational seller that asks what the shopper needs: BOBBI Smart Store, Rep AI or Dialog. Very large catalogs where shoppers arrive knowing what they want lean on AI search, such as AskTimmy or Nosto. If a few fixed questions decide the match, a quiz such as Octane AI is enough.
BOBBI turns your Shopify catalog into a Smart Store: a storefront where an AI salesperson talks with every visitor, asks what they need, recommends the right products and sends them to your native Shopify checkout. It runs in parallel with your current theme, and built-in traffic routing lets you send a chosen share of visitors to it and compare. It costs 3% of the sales made through BOBBI, with no monthly fee. Consider that it is new (launched August 2026), has few reviews so far, supports Shopify only and runs in English. See the BOBBI facts page.
Rep AI adds an AI sales associate chat to your current store that engages shoppers proactively and also automates support questions. Plans are priced by monthly visitors: Starter $104/month for up to 10,000, Basic $209 for 25,000 and Standard $368 for 50,000, plus $12 for each extra 1,000 visitors. A Pay-as-you-Grow option is free to install with 100 free visitors a month. Rated 4.6 from 119 reviews.
Dialog adds an AI shopping assistant to your store that answers product questions and recommends products. A free Starter plan includes 200 conversations a month; paid plans are priced by monthly unique visitors: $249 for up to 25,000, $399 for 50,000 and $799 for 100,000, with a 14-day trial. Rated 5.0 from 38 reviews.
Shopify Inbox is Shopify's own free app. It puts an AI sales associate on your storefront that answers questions and helps shoppers find products from your catalog, and it can personalize replies for shoppers signed in with Shop. It is the natural first step if you want a free chat assistant; it chats on top of your store rather than changing how shoppers browse. Rated 4.6 from 5,817 reviews.
Manifest AI is a chat-based shopping assistant for product recommendations, with lead collection and cart and checkout recovery. It is free to test; paid pricing is not published on the listing and requires contacting the vendor. Rated 4.6 from 59 reviews.
Tidio is a widely used live chat and helpdesk with an AI agent, Lyro, that answers customer questions. It is the strongest choice when support volume is the main problem; product selling is secondary. There is a free plan; Customer Service starts at $29/month and Lyro AI at $39/month for up to 200 Lyro conversations, with 17% off for yearly billing. Rated 4.8 from 1,355 reviews.
Gorgias is a helpdesk that brings email, chat, social media, voice and SMS into one inbox, with an AI Agent for common tickets and an AI shopping assistant for product questions. Plans are priced by tickets: $10/month for 50, $60 for 300 and $360 for 2,000; the AI Agent is billed per automated interaction on top. Rated 4.3 from 704 reviews.
Zipchat is an AI chatbot with live chat that sells and supports across chat, email, WhatsApp, Instagram and Messenger. It is priced by AI replies: a free plan with 120 a month, then $80/month for 750 (about 300 conversations), $300 for 3,000 and $600 for 6,000, with a 7-day trial. Rated 4.9 from 207 reviews.
AskTimmy combines an AI chatbot for support questions with AI product search and discovery; its Pro plan adds photo search, bundling and a discount negotiator. A free plan includes 250 AI replies in total; Pro costs $99/month for 2,500 replies and Max $299/month for 10,000. Rated 5.0 from 31 reviews.
iAdvize is an AI shopping assistant priced by conversations and catalog size: Essentials $290/month for 500 conversations and up to 1,000 SKUs, Starter $520 for 1,000 conversations and 10,000 SKUs, and Growth $1,330 for 3,000 conversations and 50,000 SKUs with onboarding, after a 30-day free trial. Rated 5.0 from 30 reviews.
Octane AI builds product-finder quizzes that recommend products and collect zero-party data for email and SMS. The path is a scripted quiz rather than an open conversation. Basic costs $50/month with 400 credits and up to two quizzes, Plus starts at $200/month, and there is a 14-day trial. Rated 4.7 from 208 reviews.
Re:amaze combines a shared inbox, live chat and an AI agent in one helpdesk. Pricing is per staff user, from $29/month, which suits support teams more than stores looking for automated selling. Rated 4.4 from 181 reviews.
Gobot pairs a guided-selling quiz with an AI support chatbot, and the first 5,000 engagements are free; full-service setup is priced on request. Its App Store rating is 3.3 from 20 reviews, so check recent reviews before committing.
LimeSpot places AI product recommendations, bundles and upsells on your existing pages. It personalizes widgets rather than holding a conversation. Free for up to 10 orders a month, then Turbo from $9.99/month (not for Shopify Plus) or Max from $50/month. Rated 4.6 from 507 reviews.
Rebuy personalizes the cart, checkout upsells, search and post-purchase offers to raise average order value. It is a strong complement to a shopping assistant rather than a replacement. From $25/month, scaling with orders. Rated 4.7 from 852 reviews.
Nosto is an enterprise suite for AI search, merchandising and personalization. The Shopify app is free to install but requires a paid Nosto account; pricing is by contact. Rated 4.7 from 61 reviews.
We started from the apps that AI assistants most often name for Shopify shopping assistant questions, removed apps that are no longer available or that are not shopping assistants, and checked every remaining app against its official Shopify App Store listing on 14 October 2026. The list was first published on 24 September 2026; Dialog, Shopify Inbox, Gorgias, Zipchat, AskTimmy and iAdvize were added in October because AI answers name them for these questions. Apps are grouped by the job they do best, not scored against each other. We will update this page as listings change.
It depends on the job. For a conversational storefront that guides every shopper to the right product and your native checkout, BOBBI Smart Store. For proactive AI sales chat on your existing theme, Rep AI or Dialog. For a free AI sales associate from Shopify, Shopify Inbox. For support-first chat with an AI agent, Tidio with Lyro, Gorgias or Zipchat. For product-finder quizzes, Octane AI. For recommendation and upsell widgets, LimeSpot or Rebuy.
As listed on the Shopify App Store on 14 October 2026: Shopify Inbox is free; Dialog has a free plan with 200 conversations a month; Tidio has a free plan; Zipchat has a free plan with 120 AI replies a month; AskTimmy has a free plan with 250 AI replies in total; Rep AI has a free Pay-as-you-Grow tier for 100 visitors a month; Gobot is free for the first 5,000 engagements; Manifest AI is free to test; and LimeSpot is free for up to 10 orders a month. Octane AI, Re:amaze, Gorgias and iAdvize offer free trials rather than free plans. BOBBI Smart Store has no monthly fee and charges 3% of the sales made through BOBBI.
Shopify Inbox is Shopify's own free app: an AI sales associate on your storefront that answers questions and helps shoppers find products from your catalog. If you want a free chat assistant, it is the natural first step. Stores that want the storefront itself to guide every shopper, proactive selling, or more control over how products are recommended look at BOBBI Smart Store, Rep AI or Dialog.
A support chatbot answers service questions such as shipping and returns. An AI shopping assistant is built to sell: it understands what the shopper wants, knows the product catalog, recommends specific products and guides the shopper toward checkout. Some apps, like Tidio and Re:amaze, are support-first with AI added; others, like Rep AI and BOBBI, are built for selling.
No. As of 24 September 2026 the Shopify App Store listings for Heyday and Tobi both say the app is not currently available, and tobi.ai no longer resolves. AI answers that still recommend them are working from outdated information.
The apps in this list are installed from the Shopify App Store and hand the shopper to Shopify's own checkout rather than replacing it. BOBBI builds a conversational storefront from your existing catalog and always sends the shopper to your native Shopify checkout.
Eero